What you say and how you say it during a crisis might be the greatest determinant in whether your crisis will continue to escalate or will stabilize. Execution of your well-planned communication process will steer your crisis toward stabilization rather then continued escalation. The latter condition will cause all your subsequent crises.
The emergency response plan might be the one single thing you can do at your workplace to most dramatically improve the odds of survival during a disaster. Would you be able to guarantee that all people in your building can get out and be accounted for if you were required to evacuate your building for any number of emergency situations?
Communicable illness, infectious disease, is a growing risk to all Americans, not just in our workforce. Our history shows us that we can anticipate up to 40% of our workforce to be unavailable during a communicable illness outbreak. If this would be harmful to your business, you can either hope it doesn’t happen, or prepare in advance for how you’ll manage your business without 40% of your workforce.
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It’s estimated that 65% of all organizations have experienced a Cyber Incident in 2016. The number of stolen records are approaching a trillion records. All experts agree that almost all companies have been hacked; being prepared is more important than believing you can stop it.