Communicating During a Crisis – Don’t Make a Bad Thing Worse

What you say and how you say it during a crisis might be the greatest determinant in whether your crisis will continue to escalate or will stabilize. Execution of your well-planned communication process will steer your crisis toward stabilization rather then continued escalation. The latter condition will cause all your subsequent crises.

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Communicable Illness: A Growing Risk to America’s Workforce

Communicable illness, infectious disease, is a growing risk to all Americans, not just in our workforce. Our history shows us that we can anticipate up to 40% of our workforce to be unavailable during a communicable illness outbreak. If this would be harmful to your business, you can either hope it doesn’t happen, or prepare in advance for how you’ll manage your business without 40% of your workforce.

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A Cyber Breach Is a Business Problem, Not an IT Problem - Is your Company Prepared?

It’s estimated that 65% of all organizations have experienced a Cyber Incident in 2016. The number of stolen records are approaching a trillion records. All experts agree that almost all companies have been hacked; being prepared is more important than believing you can stop it.

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The Risk of Workplace Violence Can Be Reduced, But How?

Two million American workers are the victims of workplace violence annually and no one is immune. Data shows that you can expect up to 60% of your workforce to leave within eighteen months of an episode of workplace violence. Although violence can be completely random and extraordinarily hard to see coming or prevent, this is usually not the case. Almost always, there are warning signs preceding the event. Are you prepared to see them?

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Are You Vulnerable to These Five Common Business Failures?

Through eleven years of service to the business community, consulting in crises of every kind, Firestorm has found the five most common business failures to be:
Failure to control critical supply chains.
Failure to train employees for both work and home.
Failure to identify and monitor for all threats.
Failure to conduct exercises and update your plan.
Failure to develop a crisis communications plan.

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